Help centre

Every part of SaudaFlow, written up step by step.

53 articles across 13 categories, covering the product as it actually ships — not as it was planned. Each one is written against a screen that exists, and revised when the screen changes.

It is free to read without an account, without an email address, and without a chatbot in the corner asking what you are looking for. Search it, or start from a category below.

The full help centre with its search box lives at saudaflow.in/help. This page is the Resources doorway to it — same articles, one place.

How the help centre is written

Documentation rots faster than code, and most SaaS help centres are a museum of screens that were removed two releases ago. Ours has three rules meant to slow that down.

Every article is written against the shipped build, with the real labels and the real button names — not a design file
Each article carries a last-updated date, and the date is real
Anything about money, tax or compliance names the actual rule so you can check us — GST, TDS 194H at 2%, DPDP Act 2023, TRAI recording disclosure
When a feature is not built yet, the article says so instead of describing it in the present tense
There is a thumbs-up / thumbs-down on every article, and it goes to the people who write them

When the help centre is not enough

Written instructions are a poor medium for "why is my data not showing up" and a terrible one for "should we be doing it this way at all". For those, email support@saudaflow.in — 10am to 10pm IST, answered by the people who build the product rather than a first-line queue that escalates.

For anything about onboarding, migration off Excel, or whether a workflow you have in mind is possible, a twenty-minute call will save you an afternoon of reading.

Browse by category

Each card opens the first article in that section; the sidebar there lists the rest.

An article missing, or wrong?

Tell us which one and what it should say. Corrections from customers get made the same week — the help centre is a build artefact, not a brochure.

Email support@saudaflow.in

Read 10am to 10pm IST. Include the article URL if you have it.

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A twenty-minute call with your own projects on screen answers the questions a help centre cannot. No card, no signup form.

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