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SaudaFlow
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SaudaFlow is sold through a short call — we set up your workspace, your projects and your team with you. No card, no self-serve signup.

Contact

One mailbox, read by the people who build the product.

support@saudaflow.in, answered 10am to 10pm IST. There is no sales@, no billing@ and no press@, because a company our size with five mailboxes has three nobody checks. Everything arrives in one place and gets routed by a person.

If you are evaluating SaudaFlow, the demo form is faster than an email — it puts your details straight into the queue an operator works through, and we call within one working day.

No phone number is published, and we would rather say so than list one we cannot staff. Email is answered within the support window; a demo request gets a call back within one working day.

What to send where

Everything goes to the same address. The subject line is what routes it, so a good one gets you a faster answer.

  • Evaluating SaudaFlow — use the demo form rather than email. It reaches the same people with the context already filled in.
  • “Support” — anything about a live workspace. Include your workspace name and, if you have one, the reference from the app.
  • “Billing” — invoices, GST details, payment method changes, plan changes.
  • “Grievance” — the DPDP Act 2023 escalation route. Goes to the Grievance Officer at AB Corp.
  • “Security disclosure” — a suspected vulnerability. Replied to the same working day; please do not post it publicly first.
  • “Careers” — an introduction. Specific messages get replies; bulk applications do not.
  • “Partner / referral enquiry” — there is no formal programme yet, and we will tell you honestly what we can agree to today.

The details your accounts and compliance teams will ask for

SaudaFlow is built and operated by AB Corp, Mumbai, Maharashtra, India. AB Corp is the entity named in the Terms of Service, the Privacy Policy and the Data Processing Agreement, and it is the counterparty on your invoice.

Invoices are issued in Indian Rupees, exclude GST on the line item, and add 18% GST with our GSTIN and the correct place-of-supply treatment applied. The GSTIN and full registered address are printed on every invoice and stated in the agreement — we do not publish them on a marketing page, because the invoice is the document your CA will actually file.

Under the DPDP Act 2023, your firm is the Data Fiduciary for the buyer data in your workspace and AB Corp is your Data Processor. The Grievance Officer sits at AB Corp in Mumbai and is reachable at support@saudaflow.in with “Grievance” in the subject. If you are unhappy with the response, you may escalate to the Data Protection Board of India.

What not to email us

One request, and it protects both of us. Please do not send us spreadsheets of buyer contact details, screenshots containing customer phone numbers, or lists of third-party leads — not for a migration quote, not as a sample, and not to prove a support issue.

Under the DPDP Act 2023 that is personal data you are the Fiduciary for, and email is not a lawful or sensible place to move it. Data migration happens inside the product, under the DPA, once a workspace exists. If you need to show us a bug in real data, we will arrange a proper channel on the call.

Faster than an email

Book a demoThe one conversion path on this site. We call within one working day. No card, no signup form.OpenHelp centreMost support questions are answered here, searchable and free to read without an account.OpenStatus pageBefore you email about something being down, this is where incidents are published as they happen.Your data rightsAccess, correction and erasure requests are handled in-product, without a ticket.Privacy policyWhat we collect, in which capacity, why, and for how long — including the Grievance Officer clause.OpenTerms of serviceThe agreement between AB Corp and your firm, including billing, GST and Mumbai jurisdiction.Open

Write to us

One address, read 10am to 10pm IST by the people who build the product rather than a first-line queue whose job is to deflect. Put the routing word in the subject and you will get to the right person faster.

Email support@saudaflow.in

Outside the window, messages wait until the next morning IST — we would rather tell you that than promise 24/7 and quietly not deliver it.

Evaluating us? A call beats a thread

Twenty minutes with your own projects on screen, booked within one working day. No card, no signup form, no obligation.

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Contact — support@saudaflow.in, 10am to 10pm IST · SaudaFlow